Frequently asked questions, answered quickly.

Unless otherwise stated, the accommodation price includes all utility costs for gas, water and electricity, as well as shared use of the communal areas (kitchen, living room, garden, terrace, shower, bathroom, etc.).

Our fully furnished apartments cost between €80 and €180 net per night, depending on size and facilities. There are no hidden costs. Only deliberate damage or smoking in the apartment will be charged. A flat fee of €1,600 is charged for smoking in the apartment, as extensive cleaning measures (painting, ozone treatment, etc.) are required.

Reservations must always be paid for in advance. Payment can be made in cash or by bank transfer. The person making the reservation is also the contracting party.

All apartments are centrally located in Ulm, Neu-Ulm, Senden and Augsburg. In many cases, train stations are within walking distance or just a few stops away by bus.

The following items are provided: bed linen, blankets, pots, glasses, crockery, toilet paper and soap. The following items are not provided: food, towels, hairdryer, toothbrush, toothpaste and slippers.

Guests are generally responsible for cleaning the apartments themselves. We provide cleaning equipment such as a broom, dustpan and mop. If you would like our team to clean the apartment, we would be happy to do so for €180 (excl. VAT) per cleaning. Each apartment has its own washing machine and tumble dryer. Free Wi-Fi is available in all apartments.

All standard costs are included in the accommodation price. There are no hidden charges. Additional costs may only be incurred in the event of wilful damage or severe soiling.

Please contact our head office at least two hours before your arrival on +49 173 7750 178 so that we can arrange for you to collect your keys.

Check-in is available between 5.00 pm and 9.00 pm. Check-out is between 10.00 am and 11.00 am.

If you wish to extend your stay, please let us know as soon as possible. We will try to keep the same accommodation available or offer an equivalent alternative.

Once your booking has been confirmed and the invoice issued, the exact address will be provided on the invoice.

A change is possible if there are valid reasons. Our team at my home & more GmbH will be happy to assist you with this.

All apartments and rooms are lockable. You can relax in your apartment in complete privacy.

We do not usually require a deposit. However, we reserve the right to do so in individual cases.

The apartments are available exclusively to employees of the company making the booking or to the person making the booking.

Bookings can be made by phone, via WhatsApp or by email.

Yes, the minimum stay is 7 nights.

No, pets are not allowed.

Please call +49 173 7750 178 two hours before arrival to arrange the handover of the keys

In the event of a medical emergency, please dial the national emergency number 112. If you have any organisational queries or issues, you can contact us at any time on +49 173 7750 178.